Concept2 Utility 7 with Omnikey 3121

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Concept2 Utility 7 with Omnikey 3121

Postby taveewat » October 13th, 2017, 1:08 am

According to C2 not support concept2 utility 6.9 anymore then I have to move from 6.99 and windows XP to C2 utility7 and windows 8.1.
I can transfer rowing log properly from my pm3 but when I connect my omnikey card reader, it show "no device connected".
I try to used both driver that I downloaded from HID global website and automatic installed driver that come with windows 8.1, both have the same problem.
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Re: Concept2 Utility 7 with Omnikey 3121

Postby Citroen » October 13th, 2017, 4:22 am

Just because it's not supported doesn't mean you can't run it unless they change the interface for the logbook to make in incomptible.

Did the OmniKey drivers install a Windows control panel widget?
viewtopic.php?p=139056#p139056
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Re: Concept2 Utility 7 with Omnikey 3121

Postby vepjan » October 13th, 2017, 10:35 am

I had the same issue the first couple of times I installed Utility 7.08.01.
After ininstalling and reinstalling twice (perhaps with a reboot) it worked and has worked
since then. I am on Windows 10 and not 8.1.
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Re: Concept2 Utility 7 with Omnikey 3121

Postby Citroen » October 13th, 2017, 12:03 pm

Does Windows install an OmniKey driver automagically?

Try inserting your Logcard in the reader before you plug the USB plug into your laptop.
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Re: Concept2 Utility 7 with Omnikey 3121

Postby taveewat » October 14th, 2017, 10:30 am

Thanks for all suggestions but it didn't work. Another problem is when I connected PM3 to C2 utility , it showed connected but I can't select any check boxes. I log out and log in again and verified my ranking ID but I still cannot upload my results.
The message show error in log book server.
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Re: Concept2 Utility 7 with Omnikey 3121

Postby Citroen » October 14th, 2017, 6:17 pm

Send an email to rowing@concept2.com and they may be able to help.
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Re: Concept2 Utility 7 with Omnikey 3121

Postby taveewat » October 17th, 2017, 7:50 pm

Problem solved, just change the text format in windows appearance to English.
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Re: Concept2 Utility 7 with Omnikey 3121

Postby Citroen » October 18th, 2017, 1:46 am

Then you definitely need to contact Concept2 to get them to explore the nasty little bug you've found in their code.
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