PM5 Dropping Mid Row

Maintenance, accessories, operation. Anything to do with making your erg work.
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mmurosky
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Posts: 5
Joined: April 28th, 2018, 8:53 pm

PM5 Dropping Mid Row

Post by mmurosky » February 11th, 2019, 9:48 pm

Hello!

We purchased a Concept 2 Model D Rower with a PM5 monitor on 3/1/2018. The rower has been great - we love it!

In the last few weeks I have been having challenges with the PM5 monitor. The rower isn't staying connected to my phone when using ErgData. I have a Samsung Galaxy S9+. There were no issues last summer or last fall. In the last few weeks my phone has been dropping off mid row - which is frustrating as I like to use the online log book feature.

Has anyone else run into this recently?

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Carl Watts
Half Marathon Poster
Posts: 3092
Joined: January 8th, 2010, 4:35 pm
Location: NEW ZEALAND

Re: PM5 Dropping Mid Row

Post by Carl Watts » February 12th, 2019, 12:39 am

Yes isn't it fun when updates on things cause problems.

I would update the Firmware on the PM5 for starters if you have not already done so. Pretty much all you can do is keep everything updated and cross your fingers it works.

https://www.concept2.com/service/monitors/pm5/firmware
Carl Watts.
Age:52 Weight: 104kg Height:183cm
Concept 2 Monitor Service Technician & indoor rower.
http://log.concept2.com/profile/863525/log

Famous Shoes
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Joined: August 19th, 2015, 2:25 pm

Re: PM5 Dropping Mid Row

Post by Famous Shoes » February 14th, 2019, 9:25 pm

How are the batteries on your PM5? I've had mine drop off line with ErgData when they need changed. Incidentally, I believe C2 recommends changing them every four months.

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