PC not "seeing" pm3

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10smom

PC not "seeing" pm3

Post by 10smom » February 12th, 2007, 5:34 pm

I am trying to update my PM3 firmware but my pc's are not seeing it when I connect to USB. I hear the connecting sound but it does not show up as "new Hardware" I try connect other devices and they are being seen. I have tried this on 2 PC's now. What am I doing wrong? thanks for the help.

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Citroen
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Re: PC not "seeing" pm3

Post by Citroen » February 12th, 2007, 7:32 pm

10smom wrote: What am I doing wrong? thanks for the help.
Can you see the HID device in: My computer (rightclick) :arrow: properties :arrow: hardware (tab) :arrow: device manager?

Have you rebooted Windoze?
Does the PM3 power-on when the USB connects?
What's the current version of firmware?

How are you trying to update it? With the logcard utility? Or with the stand-alone firmware loader?

If the logcard utility doesn't work try http://www.concept2.com/us/support/soft ... tup097.exe

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