ErgData

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RayOfSunshine
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Joined: December 15th, 2017, 9:45 am

ErgData

Post by RayOfSunshine » December 5th, 2018, 7:43 pm

It has always worked fine until today. I started a 12k and it froze (saying it was looking to connect) few 100 meters in. I figured it was the internet connection. I started again... and, the same thing happened. I rowed without ergdata because I had to finish before lunch was over.

I checked and the internet connection was fine, the latest version of ergdata was on my phone, and the PM5 was also up to date. I ran the C2 Utility anyway.

I'll give it a go tomorrow. Hopefully, it will all be okay.
48M, 175cm/5'9", 74.8kg/165lbs
Neptune Beach, FL/Boone, NC

RayOfSunshine
2k Poster
Posts: 424
Joined: December 15th, 2017, 9:45 am

Re: ErgData

Post by RayOfSunshine » December 7th, 2018, 10:12 pm

ErgData shut off 12:44 into a 60' row. Ugh. Any good alternative apps?
48M, 175cm/5'9", 74.8kg/165lbs
Neptune Beach, FL/Boone, NC

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Citroen
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Joined: March 16th, 2006, 3:28 pm
Location: Basingstoke, UK

Re: ErgData

Post by Citroen » December 8th, 2018, 4:29 am

You're more likely to get your problem noticed by Concept2 if you send an email to rowing@concept2.com

bojam
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Joined: January 22nd, 2014, 5:11 pm

Re: ErgData

Post by bojam » December 16th, 2018, 3:09 pm

No reason for ErgData to shutdown ... if you battery in your phone/tablet has enough power. You could try turning on the location on the app for ergData. Use a cable instead of Bluetooth. Is the firmware up to date on the PM? Are you running the latest version of ergData/

As to another app try boatcoach on android and painsled on iOs.

RayOfSunshine
2k Poster
Posts: 424
Joined: December 15th, 2017, 9:45 am

Re: ErgData

Post by RayOfSunshine » December 28th, 2018, 3:59 pm

I contacted C2 as Citreon suggested. We exchanged quite a few emails. They were able to fix the issue and released a new version of ErgData. All is well now.
48M, 175cm/5'9", 74.8kg/165lbs
Neptune Beach, FL/Boone, NC

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