PM5 Error Code 487-37

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Dino
1k Poster
Posts: 135
Joined: December 23rd, 2018, 8:54 am

PM5 Error Code 487-37

Post by Dino » May 8th, 2019, 5:52 am

This error code popped up during a session last night - twice without about a minute of each other. Not seen before.
This was on a PM5 Model D whilst connected to Android ErgData (no HRM connected).
I just pressed continue both times but it screwed the session data a bit - luckily not doing anything important - just regular training.

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Looking on the Concept2 web site there looks to be a Troubleshooting Notice for codes 487- : https://www.concept2.co.uk/service/moni ... leshooting
https://www.concept2.co.uk/service/moni ... uct-notice
This is for C2 manufactured before 14th April 2015 (which mine is) and relates to battery cover door. On checking I do have the Rev. A door so can request a free replacement battery door.
I am also 2 f/w levels behind, latest is 29 and I am on 27.

Going to email C2 anyway with the details, request the replacement battery door and upgrade f/w to 29 - then hopefully not see this again!
51 HWT M - age group verified percentiles based on 2019 season, long term target to get above 75% for all (although maybe not the FM!)
500m (63rd), 1k (64th), 2k (73rd), 5k (83rd), 30m (80th), 10k (82nd), 60m (76th), HM (85th), FM (72nd)

Dino
1k Poster
Posts: 135
Joined: December 23rd, 2018, 8:54 am

Re: PM5 Error Code 487-37

Post by Dino » May 11th, 2019, 11:19 am

The new battery cover turned up today. Good service by C2 :D
This is marked Revision D (new one on the left, original Rev. A on the right).
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Worth checking if you have an an older PM5. The replacement cover is free from Concept2 - just go to the shop and order one - they even pay the postage.
51 HWT M - age group verified percentiles based on 2019 season, long term target to get above 75% for all (although maybe not the FM!)
500m (63rd), 1k (64th), 2k (73rd), 5k (83rd), 30m (80th), 10k (82nd), 60m (76th), HM (85th), FM (72nd)

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