ErgData not saving workouts - iOS

Topics relating to online racing and training with 3rd party software.
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Joined: July 9th, 2019, 6:54 pm

ErgData not saving workouts - iOS

Post by drdemers » July 9th, 2019, 9:17 pm

I’ve been having issues with a new iPhone 8 saving workouts. My old iPhone 5 along with ErgData has worked with zero issues for the last six months saving workouts and syncing with my Concept 2 logbook but I can’t seem to save a workout with the new phone. Actually, only one of the last five workouts was saved.
The iPhone 8 connects easily enough to the PM5 along with my Polar H10 monitor but after a session Ergdata is not updated.

PM5 Firmware 166, Hardware 633
ErgData version 1.3.9 (1)
iPhone 8 iOS 12.3.1

I can’t seem to find much recent information on the forums or at large on the web for troubleshooting.

Any thoughts?

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