Concept2 Utility immediately crashes on MacOS Catalina 10.15.6

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staplehead
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Joined: September 18th, 2020, 10:55 pm

Concept2 Utility immediately crashes on MacOS Catalina 10.15.6

Post by staplehead » September 18th, 2020, 11:06 pm

I installed the 7.09.7 version of Concept2 Utility for macOS Cataline (currently running 10.15.6 on a new machine). It immediately crashed when started. Looking in the troubleshooting section, there was an old and ambiguous tip for this sort of crash. I cleared my font caches, rebooted, but is still crashes immediately.

Crash report below:

Process: Concept2 Utility [1130]
Path: /Applications/Concept2 Utility.app/Contents/MacOS/Concept2 Utility
Identifier: com.concept2.lcu
Version: 7.09.07 (0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Concept2 Utility [1130]
User ID: 502

Date/Time: 2020-09-18 22:59:57.673 -0400
OS Version: Mac OS X 10.15.6 (19G2021)
Report Version: 12
Bridge OS Version: 4.6 (17P6610)
Anonymous UUID: 9C330371-4C85-59C2-AD2D-5DC8ECC3CB6C


Time Awake Since Boot: 720 seconds

System Integrity Protection: enabled

Crashed Thread: 17 Qt bearer thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x4] Symbol missing

Dyld Error Message:
Symbol not found: __ZN9QCFString9toQStringEPK8NSString
Referenced from: /Applications/Concept2 Utility.app/Contents/PlugIns/bearer/libqcorewlanbearer.dylib
Expected in: /Applications/Concept2 Utility.app/Contents/MacOS/../Frameworks/QtCore.framework/Versions/5/QtCore

Code: Select all

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x00007fff6e49de36 semaphore_wait_trap + 10
1   org.qt-project.QtCore         	0x000000010b7087a8 QBasicMutex::lockInternal(int) + 920
2   org.qt-project.QtCore         	0x000000010b7083e3 QMutex::lock() + 99
3   org.qt-project.QtNetwork      	0x000000010b5bf0ba QNetworkConfigurationManagerPrivate::capabilities() const + 26
4   org.qt-project.QtNetwork      	0x000000010b54a7fd 0x10b53f000 + 47101
5   org.qt-project.QtNetwork      	0x000000010b545058 QNetworkAccessManager::QNetworkAccessManager(QObject*) + 40
6   com.concept2.lcu              	0x000000010a60fc75 PmUpdate::PmUpdate(QStatusBar*, QNetworkAccessManager*, Ui::C2UtilityMainWindow*) + 5301
7   com.concept2.lcu              	0x000000010a6441d8 C2UtilityMainWindow::C2UtilityMainWindow(QWidget*, QString) + 5496
8   com.concept2.lcu              	0x000000010a5f6328 main + 4856
9   libdyld.dylib                 	0x00007fff6e35ccc9 start + 1

Thread 1:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 3:: Thread (pooled)
0   libsystem_kernel.dylib        	0x00007fff6e4a0882 __psynch_cvwait + 10
1   libsystem_pthread.dylib       	0x00007fff6e561425 _pthread_cond_wait + 698
2   org.qt-project.QtCore         	0x000000010b70f9fb 0x10b6e5000 + 174587
3   org.qt-project.QtCore         	0x000000010b70f95c QWaitCondition::wait(QMutex*, QDeadlineTimer) + 108
4   org.qt-project.QtCore         	0x000000010b70c387 0x10b6e5000 + 160647
5   org.qt-project.QtCore         	0x000000010b707203 0x10b6e5000 + 139779
6   libsystem_pthread.dylib       	0x00007fff6e561109 _pthread_start + 148
7   libsystem_pthread.dylib       	0x00007fff6e55cb8b thread_start + 15

Thread 4:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 5:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 6:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 8:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 10:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 11:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 12:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 13:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 14:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 15:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 16:
0   libsystem_pthread.dylib       	0x00007fff6e55cb68 start_wqthread + 0

Thread 17 Crashed:: Qt bearer thread
0   dyld                          	0x000000010c992ede __abort_with_payload + 10
1   dyld                          	0x000000010c9bc55d abort_with_payload_wrapper_internal + 80
2   dyld                          	0x000000010c9bc58f abort_with_payload + 9
3   dyld                          	0x000000010c9b9bf4 dyld::halt(char const*) + 463
4   dyld                          	0x000000010c941bc3 dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 140
5   libdyld.dylib                 	0x00007fff6e35b692 dyld_stub_binder + 282
6   ???                           	0x00000001103a4008 0 + 4567220232
7   libqcorewlanbearer.dylib      	0x00000001103948a2 0x11038e000 + 26786
8   org.qt-project.QtCore         	0x000000010b8d990f QMetaMethod::invoke(QObject*, Qt::ConnectionType, QGenericReturnArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument) const + 1295
9   org.qt-project.QtCore         	0x000000010b8d8f1c QMetaObject::invokeMethod(QObject*, char const*, Qt::ConnectionType, QGenericReturnArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument, QGenericArgument) + 2044
10  org.qt-project.QtNetwork      	0x000000010b5bf731 QNetworkConfigurationManagerPrivate::performAsyncConfigurationUpdate() + 497
11  org.qt-project.QtNetwork      	0x000000010b5bf524 QNetworkConfigurationManagerPrivate::startPolling() + 292
12  org.qt-project.QtCore         	0x000000010b8f8f81 QObject::event(QEvent*) + 753
13  org.qt-project.QtCore         	0x000000010b8cf918 QCoreApplicationPrivate::notify_helper(QObject*, QEvent*) + 88
14  org.qt-project.QtCore         	0x000000010b8cf589 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 233
15  org.qt-project.QtCore         	0x000000010b8d07ae QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 878
16  org.qt-project.QtCore         	0x000000010b926d88 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 72
17  org.qt-project.QtCore         	0x000000010b8cab8f QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 431
18  org.qt-project.QtCore         	0x000000010b70628c QThread::exec() + 140
19  org.qt-project.QtCore         	0x000000010b707203 0x10b6e5000 + 139779
20  libsystem_pthread.dylib       	0x00007fff6e561109 _pthread_start + 148
21  libsystem_pthread.dylib       	0x00007fff6e55cb8b thread_start + 15

Thread 17 crashed with X86 Thread State (64-bit):
  rax: 0x0000000002000209  rbx: 0x0000000000000000  rcx: 0x0000700002bcd608  rdx: 0x0000700002bcda70
  rdi: 0x0000000000000006  rsi: 0x0000000000000004  rbp: 0x0000700002bcd650  rsp: 0x0000700002bcd608
   r8: 0x0000700002bcd670   r9: 0x0000000000000000  r10: 0x00000000000000f0  r11: 0x0000000000000246
  r12: 0x00000000000000f0  r13: 0x0000700002bcda70  r14: 0x0000000000000004  r15: 0x0000000000000006
  rip: 0x000000010c992ede  rfl: 0x0000000000000246  cr2: 0x000000010c91c000
  
Logical CPU:     0
Error Code:      0x02000209
Trap Number:     133


Binary Images:
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       0x10a90c000 -        0x10a935ff7 +org.qt-project.QtPrintSupport (5.12 - 5.12.6) <9D1DB000-8A25-3B0D-AB64-DCDBC7D76C62> /Applications/Concept2 Utility.app/Contents/Frameworks/QtPrintSupport.framework/Versions/5/QtPrintSupport
       0x10a95d000 -        0x10ad9bfff +org.qt-project.QtWidgets (5.12 - 5.12.6) <1416E75A-3EC5-316C-8692-FE0C4F886967> /Applications/Concept2 Utility.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets
       0x10af0e000 -        0x10af84fff +org.qt-project.QtMultimedia (5.12 - 5.12.6) <C54B4293-BD8C-3FF2-8036-0DB74DAD64C0> /Applications/Concept2 Utility.app/Contents/Frameworks/QtMultimedia.framework/Versions/5/QtMultimedia
       0x10afda000 -        0x10b426fef +org.qt-project.QtGui (5.12 - 5.12.6) <B59D9CD9-F077-32AD-9AD5-335CACB61062> /Applications/Concept2 Utility.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui
       0x10b53f000 -        0x10b649ff7 +org.qt-project.QtNetwork (5.12 - 5.12.6) <6944CDC6-04D9-3136-B0A3-55ADD0A12AC4> /Applications/Concept2 Utility.app/Contents/Frameworks/QtNetwork.framework/Versions/5/QtNetwork
       0x10b69e000 -        0x10b6cffff +org.qt-project.QtXml (5.12 - 5.12.6) <7DD5BBC6-3E1D-3C46-AEC8-A610F2D35035> /Applications/Concept2 Utility.app/Contents/Frameworks/QtXml.framework/Versions/5/QtXml
       0x10b6e5000 -        0x10bc1afff +org.qt-project.QtCore (5.12 - 5.12.6) <60995246-616A-3A86-AB04-120A6756E50C> /Applications/Concept2 Utility.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore
       0x10bded000 -        0x10bf54fff +libqcocoa.dylib (0) <E49F671D-85C8-3913-84BA-E4E00CD00D90> /Applications/Concept2 Utility.app/Contents/PlugIns/platforms/libqcocoa.dylib
       0x10bfa9000 -        0x10c007fff +org.qt-project.QtDBus (5.12 - 5.12.6) <1E6A887D-D6B7-3020-B0A0-079D61B88955> /Applications/Concept2 Utility.app/Contents/Frameworks/QtDBus.framework/Versions/5/QtDBus
       0x10c93d000 -        0x10c9cef47  dyld (750.6) <F9D4DEDC-8296-3E3F-B517-9C8B89A4C094> /usr/lib/dyld
       0x10fc11000 -        0x10fc36fff +libqmacstyle.dylib (0) <C2A9B67D-3266-3AC3-A007-479E51FFB45C> /Applications/Concept2 Utility.app/Contents/PlugIns/styles/libqmacstyle.dylib
       0x10fc4c000 -        0x10fc56ff7 +libqdds.dylib (0) <5D124D81-7A76-3A09-895F-5BDD86BEF011> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqdds.dylib
       0x10fc5d000 -        0x10fc63ff3 +libqgif.dylib (0) <6059B0E3-DF22-3CF2-AD44-FA93FA52F436> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqgif.dylib
       0x10fc6c000 -        0x10fc73ffb +libqicns.dylib (0) <AE21C5DC-A827-3673-9FE5-846736D1AA6C> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqicns.dylib
       0x10fc7c000 -        0x10fc81ff3 +libqico.dylib (0) <42B21511-E28D-3F8E-BBFD-6FAB2223A837> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqico.dylib
       0x10fc8a000 -        0x10fcedffb +libqjpeg.dylib (0) <D49B9F6B-5E6B-3C2A-AA4C-4B652A0FA3E4> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqjpeg.dylib
       0x10fcf8000 -        0x10fcfdff7 +libqmacheif.dylib (0) <096EF3F6-DADD-3301-9875-40B13A0A9431> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqmacheif.dylib
       0x10fd06000 -        0x10fd0bffb +libqmacjp2.dylib (0) <5649B472-D739-3C80-AA9B-F55BC6FB03D6> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqmacjp2.dylib
       0x10fd14000 -        0x10fd18ffb +libqtga.dylib (0) <E1F50446-DCA2-3AA9-8CD0-FC14E0F3BE22> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqtga.dylib
       0x10fd20000 -        0x10fd85ff3 +libqtiff.dylib (0) <F1DC54B7-23D1-3023-93C4-882DB0334939> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqtiff.dylib
       0x10fd93000 -        0x10fd96ff3 +libqwbmp.dylib (0) <AC3F1B1F-3942-3D21-9052-A96693CFF4BE> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqwbmp.dylib
       0x10fd9f000 -        0x10fe33ff7 +libqwebp.dylib (0) <4FEC6D57-C31C-3854-98CB-117D0C36D3C8> /Applications/Concept2 Utility.app/Contents/PlugIns/imageformats/libqwebp.dylib
       0x11038e000 -        0x1103a3ff7 +libqcorewlanbearer.dylib (0) <FC330542-3825-3ADC-B346-EE045D4025A9> /Applications/Concept2 Utility.app/Contents/PlugIns/bearer/libqcorewlanbearer.dylib
       0x1103ae000 -        0x1103b5ff7 +libqgenericbearer.dylib (0) <730F4442-A31F-3FA8-A0B2-60E6C38FF4A6> /Applications/Concept2 Utility.app/Contents/PlugIns/bearer/libqgenericbearer.dylib
    0x7fff274f7000 -     0x7fff27744ff8  com.apple.RawCamera.bundle (9.02.0 - 1350.29) <59F81722-039E-33F5-A20E-936E997575A3> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff27bb8000 -     0x7fff27e2dffc  com.apple.AMDRadeonX6000MTLDriver (3.10.16 - 3.1.0) <8891E6F5-0B7C-3CC7-88C1-9F5303311EC7> /System/Library/Extensions/AMDRadeonX6000MTLDriver.bundle/Contents/MacOS/AMDRadeonX6000MTLDriver
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    0x7fff3008c000 -     0x7fff3008cfff  com.apple.Accelerate (1.11 - Accelerate 1.11) <4F9977AE-DBDB-3A16-A536-AC1F9938DCDD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff3008d000 -     0x7fff300a3fef  libCGInterfaces.dylib (524.2.1) <8FD09D09-BB19-36C5-ADE9-4F22DA235AEE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib
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    0x7fff327ec000 -     0x7fff327f9ffc  com.apple.speech.synthesis.framework (9.0.24 - 9.0.24) <75344F8F-32CA-3558-B4E6-F56D498250E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff327fa000 -     0x7fff328dbffa  com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <8CFA0620-5E43-3C4D-A75B-981C0961C2DE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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Citroen
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Re: Concept2 Utility immediately crashes on MacOS Catalina 10.15.6

Post by Citroen » September 19th, 2020, 5:44 am


jcfalconer
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Re: Concept2 Utility immediately crashes on MacOS Catalina 10.15.6

Post by jcfalconer » October 19th, 2020, 2:48 pm

I had the same problem. What seemed to work was deleting the old Concept2 Utility first, then installing the newest version (71001).

Jim

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