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Re: Garmin Connect Integration

Posted: March 2nd, 2019, 8:13 am
by ex1580
That would be a question for Garmin as it is their app. I have not seen this issue personally. What specifically did they say the problem was? Did you let C2 support know?

Re: Garmin Connect Integration

Posted: March 2nd, 2019, 10:30 am
by ChrG-DK
Have not let C2 know. Could not find a link to write. Probably not looked hard enough.

My "data-transport" is ErgData-App -> upload from App to C2 logbook -> auto sync to Garmin Connect.

It looks like there is a lot of "0" values under the splits?
For instance:
Avg stroke speed "0" for splits but 27 for overall.
So that is perhaps what they meant by "bad data"/data interpretation compatibility?
Data here is copied from the webpage. Dont know what to expect and what it should be to be good enough for Garmin Connect.

Splits Tid Samlet tid Tid i bevægelse Distance Gennemsnitlig hastighed for tag Maksimum hastighed for tag Højdeforøgelse Højdereduktion Gennemsnitstempo Gennemsnitligt bevægelsestempo Bedste tempo Gennemsnitlig puls Maks. puls Normalized Power® (NP®) Gennemsnitlig effekt Gennemsnit W/kg Maksimal effekt Maksimum W/kg Kalorier
1 0:54,7 0:54,7 0:52 200 0 0 0 0 0 2:10 0 0 0 -- 0 0 0 0 11
2 0:50,8 1:45,5 0:49 200 0 0 0 0 0 2:02 0 0 0 -- 0 0 0 0 12
3 0:51 2:36,5 0:49 200 0 0 0 0 0 2:02 0 0 0 -- 0 0 0 0 12
4 0:50,9 3:27,4 0:48 200 0 0 0 0 0 2:00 0 0 0 -- 0 0 0 0 12
5 0:49,6 4:17,0 0:49 200 0 0 0 0 0 2:02 0 0 0 -- 0 0 0 0 12
Oversigt 4:17 4:17 4:07 1.000 27 28 0 0 2:09 2:04 2:01 120 142 167 165 1,73 200 2,10 59

Re: Garmin Connect Integration

Posted: March 2nd, 2019, 10:47 am
by ex1580
Yeah, you need to start with Concept2 and Garmin Connect support. Anything less is going to waste a lot of time. Need to get your answer from the source. Let us know how it goes!

https://www.concept2.com/company

https://support.garmin.com

Re: Garmin Connect Integration

Posted: March 5th, 2019, 2:29 pm
by ChrG-DK
What are your experience of C2's response-time?

Re: Garmin Connect Integration

Posted: March 5th, 2019, 2:45 pm
by ex1580
Email is hit or miss. Chat and phone are good.

Re: Garmin Connect Integration

Posted: March 6th, 2019, 12:31 pm
by ChrG-DK
Got this reply so far :)

********
There's no issue on your part. We try and work with Garmin to push as much data across as possible, but we're essentially trying to map our data on to their structures, and sometimes there's gaps between what's possible, what's documented, and what is native to them. We've added in a few more characteristics going forwards (average cadence, average heart rate, average pace). We don't currently store max/best values on a split level, so they'll still stay 0 for the time being. Obviously elevation gain and loss will also be zero as well.

Please let me know if there's anything else I can do to help.
*******

Re: Garmin Connect Integration

Posted: March 6th, 2019, 1:30 pm
by ex1580
That sounds about right. All of these companies have their own way of doing things and getting them to work together (technically or otherwise) is very difficult.