Loss of hr data - need permission
- Rowan McSheen
- 2k Poster
- Posts: 493
- Joined: December 13th, 2014, 6:33 pm
- Location: Cornwall, UK
Loss of hr data - need permission
I uploaded my workout as usual and received this email from C2:
You recently uploaded a workout to the Concept2 Online Logbook that included data from a connected heart rate monitor. Unfortunately, as you haven't given Concept2 permission to store health-related data, we can't save your heart rate data to provide you with any heart rate analysis. If you wish to see such analysis in the future, please grant access to the Logbook to store your health-related data. We only use data from devices that you connect to Concept2 equipment and we will never share this information without your consent. Learn more about our privacy policies.
All my previous workouts with the hrm show the numbers and I haven't changed anything. I went and updated the permissions but hr for this session is lost. Not the end of the world but a minor annoyance. I don't recall ever seeing this message before. Anyone know what gives?
You recently uploaded a workout to the Concept2 Online Logbook that included data from a connected heart rate monitor. Unfortunately, as you haven't given Concept2 permission to store health-related data, we can't save your heart rate data to provide you with any heart rate analysis. If you wish to see such analysis in the future, please grant access to the Logbook to store your health-related data. We only use data from devices that you connect to Concept2 equipment and we will never share this information without your consent. Learn more about our privacy policies.
All my previous workouts with the hrm show the numbers and I haven't changed anything. I went and updated the permissions but hr for this session is lost. Not the end of the world but a minor annoyance. I don't recall ever seeing this message before. Anyone know what gives?
Stu 5' 9" 165 lb/75 kg (give or take a couple) born 1960
Re: Loss of hr data - need permission
I got a popup like that when I connected ergData this morning. I gave them permission, but I'd like to know what's up as well. I read about half of the notice before giving in and pressing OK, but didn't like some of what I read.
"It's not an adventure until something goes wrong." - Yvon Chouinard
Re: Loss of hr data - need permission
I'm in Canada and did not get this. Where are you?
----
gvc 47:27 BikeErg
16,740
Meters
47:27.1
Time
2:50.0
Pace
426
Calories
94
Heart Rate
----
gvc 47:27 BikeErg
16,740
Meters
47:27.1
Time
2:50.0
Pace
426
Calories
94
Heart Rate
Re: Loss of hr data - need permission
I'm in the USA. Per Rowan's profile, he's in the UK.
"It's not an adventure until something goes wrong." - Yvon Chouinard
-
- Half Marathon Poster
- Posts: 2471
- Joined: March 16th, 2006, 3:54 pm
- Location: UK
Re: Loss of hr data - need permission
Just got the same so just pressed OK, am in the UK too.Rowan McSheen wrote: ↑May 1st, 2025, 10:21 amI uploaded my workout as usual and received this email from C2:
You recently uploaded a workout to the Concept2 Online Logbook that included data from a connected heart rate monitor. Unfortunately, as you haven't given Concept2 permission to store health-related data, we can't save your heart rate data to provide you with any heart rate analysis. If you wish to see such analysis in the future, please grant access to the Logbook to store your health-related data. We only use data from devices that you connect to Concept2 equipment and we will never share this information without your consent. Learn more about our privacy policies.
All my previous workouts with the hrm show the numbers and I haven't changed anything. I went and updated the permissions but hr for this session is lost. Not the end of the world but a minor annoyance. I don't recall ever seeing this message before. Anyone know what gives?
68 6' 4" 108kg
PBs 2k 6:16.4 5k 16:37.5 10k 34:35.5 30m 8727 60m 17059 HM 74:25.9 FM 2:43:48.8
50s PBs 2k 6.24.3 5k 16.55.4 6k 20.34.2 10k 35.19.0 30m 8633 60m 16685 HM 76.48.7
60s PBs 5k 17.51.2 10k 36.42.6 30m 8263 60m 16089 HM 79.16.6
PBs 2k 6:16.4 5k 16:37.5 10k 34:35.5 30m 8727 60m 17059 HM 74:25.9 FM 2:43:48.8
50s PBs 2k 6.24.3 5k 16.55.4 6k 20.34.2 10k 35.19.0 30m 8633 60m 16685 HM 76.48.7
60s PBs 5k 17.51.2 10k 36.42.6 30m 8263 60m 16089 HM 79.16.6
Re: Loss of hr data - need permission
I'm in the UK and just approved it in the app myself.
M 6'4 born:'82
PB's
'23: HM=1:36:08.0, 60'=13,702m
'24: 10k=42:13.1, FM=3:18:35.4, 30'=7,132m
'25: 500m=1:35.3, 2k=7:39.3, 5k=20:24.3, 6k: 25:05.4
Logbook
PB's
'23: HM=1:36:08.0, 60'=13,702m
'24: 10k=42:13.1, FM=3:18:35.4, 30'=7,132m
'25: 500m=1:35.3, 2k=7:39.3, 5k=20:24.3, 6k: 25:05.4
Logbook
Re: Loss of hr data - need permission
At the outset of my second workout today, the ErgData app asked for permission. It did not for the first.
Re: Loss of hr data - need permission
After I saw this thread, I opened ergdata and got asked to accept the storing of health data. Had no workout today, so I think it will work immediately next time.
Male - '80 - 82kg - 177cm - Start rowErg Jan 2022
1': 358m
4': 1217m
30'r20: 8068m
30': 8,283m
60': 16,222m
100m: 0:15.9
500m: 1:26.0
1k: 3:07.8
2k: 6:37.1
5k: 17:26.2
6k: 21:03.5
10k: 36:01.5
HM: 1:18:40.1
FM: 2:52:32.6
My log
1': 358m
4': 1217m
30'r20: 8068m
30': 8,283m
60': 16,222m
100m: 0:15.9
500m: 1:26.0
1k: 3:07.8
2k: 6:37.1
5k: 17:26.2
6k: 21:03.5
10k: 36:01.5
HM: 1:18:40.1
FM: 2:52:32.6
My log
Re: Loss of hr data - need permission
For research purposes, I connected ErgData again after my second workout. It did not ask me again for permission.
- Rowan McSheen
- 2k Poster
- Posts: 493
- Joined: December 13th, 2014, 6:33 pm
- Location: Cornwall, UK
Re: Loss of hr data - need permission
The other sites to which I upload workouts, Garmin and Fetcheveryone, haven't said anything and are logging hr data as before. Only C2 needed the permissions. Odd, but there must be a reason.
Stu 5' 9" 165 lb/75 kg (give or take a couple) born 1960
-
- Half Marathon Poster
- Posts: 2471
- Joined: March 16th, 2006, 3:54 pm
- Location: UK
Re: Loss of hr data - need permission
Concept2, Inc. Privacy Policy
Effective date: 1 May 2025
Effective date: 1 May 2025
68 6' 4" 108kg
PBs 2k 6:16.4 5k 16:37.5 10k 34:35.5 30m 8727 60m 17059 HM 74:25.9 FM 2:43:48.8
50s PBs 2k 6.24.3 5k 16.55.4 6k 20.34.2 10k 35.19.0 30m 8633 60m 16685 HM 76.48.7
60s PBs 5k 17.51.2 10k 36.42.6 30m 8263 60m 16089 HM 79.16.6
PBs 2k 6:16.4 5k 16:37.5 10k 34:35.5 30m 8727 60m 17059 HM 74:25.9 FM 2:43:48.8
50s PBs 2k 6.24.3 5k 16.55.4 6k 20.34.2 10k 35.19.0 30m 8633 60m 16685 HM 76.48.7
60s PBs 5k 17.51.2 10k 36.42.6 30m 8263 60m 16089 HM 79.16.6
Re: Loss of hr data - need permission
The blurb was just about allowing the user to give actual consent to store the data rather than implied consent by using the platform with things connected.
there's a radio button now in the settings if you look, so the consent can also be withdrawn at any time as well - though no idea if that would wipe Hr data from previous rows or just going forward.
I've no intention of testing it either
there's a radio button now in the settings if you look, so the consent can also be withdrawn at any time as well - though no idea if that would wipe Hr data from previous rows or just going forward.
I've no intention of testing it either

M 6'4 born:'82
PB's
'23: HM=1:36:08.0, 60'=13,702m
'24: 10k=42:13.1, FM=3:18:35.4, 30'=7,132m
'25: 500m=1:35.3, 2k=7:39.3, 5k=20:24.3, 6k: 25:05.4
Logbook
PB's
'23: HM=1:36:08.0, 60'=13,702m
'24: 10k=42:13.1, FM=3:18:35.4, 30'=7,132m
'25: 500m=1:35.3, 2k=7:39.3, 5k=20:24.3, 6k: 25:05.4
Logbook