My girlfriend and I share an erg with PM5 and both use either ErgData or Asensei for our workouts. I use a Polar H9 HRM as well, usually connected with bluetooth, though the problem still occurs when I use ANT+. Both of our iOS devices (iPad and iPhone) will randomly lose connection with the PM5 during workouts. I also lose HRM data at the same time.
We've encountered this problem even when making sure all erg related apps are closed on BOTH devices except the one app/device being used. I remove the battery from the PM5 to shut it off/reset before connecting. Still happens. I've even shut off the bluetooth on her iPad while I'm rowing using my phone and it still drops the connection.
A weird symptom is that if I press the menu button and go to the connect screen, it still appears connected. If I press to disconnect and then attempt to reconnect it instantly "reconnects" though it is definitely not connected.
Anyway this really ruins the Asensei app experience. I originally thought it was an Ansensei problem until I did several steady state rows with Ergdata and it still disconnected.
ErgData iOS Bluetooth Disconnecting
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Citroen
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Re: ErgData iOS Bluetooth Disconnecting
Send an email to info@concept2.com and they will help.