Suddenly Can't Upload Row Data From ErgData

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dllarson
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Suddenly Can't Upload Row Data From ErgData

Post by dllarson » October 24th, 2019, 11:32 am

Today (10/24/2019) the ErgData Android app failed to upload my rowing session.
It showed an error dialog with the following message:

Title: "Online LogBook Status", Message: "org.json.JSONException: Not value for data" with an OK button.

I tried reloading the app and restarting my phone but neither helped. This seems to be an issue with the Concept 2 server.

-Dale

Kafka
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Re: Suddenly Can't Upload Row Data From ErgData

Post by Kafka » October 24th, 2019, 2:37 pm

Log out of your logbook in Ergdata then log back in.
Graham
Male, 62, 180cm, 91kg
Rowing for fitness and PB's / C2 rankings & CTC for the Forum Flyers.
http://log.concept2.com/profile/1109858

dllarson
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Re: Suddenly Can't Upload Row Data From ErgData

Post by dllarson » October 24th, 2019, 10:06 pm

Kafka wrote:
October 24th, 2019, 2:37 pm
Log out of your logbook in Ergdata then log back in.
That fixed it.

It appears ErgData forgot the password to my logbook account.
That is probably what the error message meant in machine-speak.

Thanks!
-Dale

dllarson
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Re: Suddenly Can't Upload Row Data From ErgData

Post by dllarson » November 3rd, 2019, 10:01 pm

I'm just reporting that ErgData forgot my password used to log in again.

Reentering it fixed the problem.

This sure seems like a bug. My phone is a Pixel 2 with up-to-date system firmware.

All I do is just row. Hit "Yes" when done, swipe to the workout screen and press 'sync. Error pops up.

-Dale

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Citroen
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Re: Suddenly Can't Upload Row Data From ErgData

Post by Citroen » November 4th, 2019, 4:59 am


mikedepetris
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Re: Suddenly Can't Upload Row Data From ErgData

Post by mikedepetris » November 4th, 2019, 5:56 am

Logout and login again fixed it on both my phones, thanks.

dllarson
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Re: Suddenly Can't Upload Row Data From ErgData

Post by dllarson » November 8th, 2019, 12:38 pm

Yet again today ErgData forgot my password.

What makes this worse is that the App doesn't seem to play well with my password manager called KeePass (I use longer passwords for security).

It's a pain to type it in without seeing what I type.

Please fix this bug!

-Dale

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Citroen
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Re: Suddenly Can't Upload Row Data From ErgData

Post by Citroen » November 8th, 2019, 6:52 pm

dllarson wrote:
November 8th, 2019, 12:38 pm
Please fix this bug!
Please write to rowing@concept2.com to report the bug directly to the Concept2 app developers.

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Carl Watts
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Re: Suddenly Can't Upload Row Data From ErgData

Post by Carl Watts » November 9th, 2019, 9:34 pm

New version of ErgData just released for Android yesterday.
Carl Watts.
Age:52 Weight: 104kg Height:183cm
Concept 2 Monitor Service Technician & indoor rower.
http://log.concept2.com/profile/863525/log

dllarson
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Re: Suddenly Can't Upload Row Data From ErgData

Post by dllarson » November 16th, 2019, 12:17 pm

New version of ErgData just released for Android yesterday.
It just happened to me again today. So the newer version didn't fix this problem.
Please write to rowing@concept2.com to report the bug directly to the Concept2 app developers.
It seems strange that those developers wouldn't monitor the "Bug Reports" forum given that seems what it's for.

I'll give it a shot nonetheless since this method doesn't seem to be working.

-Dale

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Carl Watts
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Re: Suddenly Can't Upload Row Data From ErgData

Post by Carl Watts » November 16th, 2019, 1:28 pm

It appears to loose your login details at random. Reentering them and pressing verify fixes it.
Carl Watts.
Age:52 Weight: 104kg Height:183cm
Concept 2 Monitor Service Technician & indoor rower.
http://log.concept2.com/profile/863525/log

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